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Samsung Washing Machine Error Code 3E
Call a professional
What this code means
3E: Motor fault
The control board is not seeing the motor run correctly. Causes range from an overloaded drum to a worn motor or a wiring problem, and most are not beginner repairs.
Also shown as: 3C
Common causes
- Drum jammed by a trapped object
- Motor overload from a very heavy load
- Worn motor or loose motor connector
- Control board fault
What to check, in order
- Switch off, unplug, and check the drum turns freely by hand.
- Remove part of the load if the drum was packed solid.
- Plug back in and try a spin cycle once.
- If the code comes straight back, stop retrying: the motor circuit needs professional testing.
Safety first. Switch the machine off and unplug it before cleaning filters or moving hoses. Expect water to come out when you open a pump filter; keep a tray and towel ready. If you are not comfortable with any step, stop and call a technician.
Parts that may be involved
Drive motor, Main control board
Other Samsung washing machine codes
Codes vary by model and region. If your manual lists a different meaning for your exact model, follow the manual.