Samsung Washing Machine Error Code 5C

DIY checks first

Also shown as: 5E nd SC

Common causes

• Debris (pump) filter clogged with lint, coins or buttons
• Drain hose kinked, frozen or blocked
• Drain hose installed too high or pushed too far into the standpipe
• Drain pump failure

What to check, in order

1. Switch the machine off. On front-load models, open the small flap at the bottom front and clean the debris filter over a shallow tray.
2. Check the drain hose runs straight to the drain without kinks.
3. Make sure the end of the drain hose is not sealed airtight into the drain pipe.
4. Run a spin-only cycle to test drainage. If the filter and hose are clear and it still will not drain, the pump itself is the likely fault.

Parts that may be involved

Drain pump, Drain hose, Debris filter

Questions people ask about 5C

What does 5C mean on a Samsung washing machine?

5C means: water is not draining. The washer cannot pump water out at the expected speed. The usual culprit is a blocked pump filter or drain hose rather than a failed pump. On the display, 5E is sometimes misread as SE.

Can I fix Samsung error 5C myself?

Often, yes. Start with the checks on this page; if the code returns, the part involved usually needs a technician.

Other Samsung washing machine codes

Samsung 3E Samsung 4C Samsung 4C2 Samsung 8E Samsung CL Samsung HE Samsung LC Samsung OC Samsung PC Samsung SUd Samsung UC Samsung Ub Samsung bE Samsung dC Samsung tE

Codes vary by model and region, and the same code can mean different things on different model years. If your manual lists a different meaning for your exact model, follow the manual.